Follow Us

Tag: Newsletter 1st Article

  • Car owners turn to DIY as costs & need to hold onto vehicles increase

    Car owners turn to DIY as costs & need to hold onto vehicles increase

    Consumers are increasingly taking vehicle care into their own hands, driving measurable growth across the automotive aftermarket as do-it-yourself (DIY) maintenance becomes more mainstream. New insights from Circana highlight how this behavioral shift is impacting key product categories, fueled by economic pressures and evolving ownership and travel needs.

    According to recently launched tracking information from Circana, U.S. sales revenue in the automotive hand tools category grew 3.2% in the 12 months ending March 2026. This uptick follows a period of flat performance in the prior year across items such as sockets, wrenches, pliers, and other specialty hand tools sold at auto specialty retailers — underscoring a renewed momentum tied to consumer engagement in DIY auto care.

    The DIY trend suggested by the recent growth in automotive hand tools is further underscored by sales in other core maintenance categories Circana has been monitoring. Unit sales of motor oil (quart volume) and filters have increased by 3% or more for three consecutive years across retail channels, signaling sustained consumer commitment to performing routine vehicle maintenance independently.

    “Consumers are enlisting do-it-yourself auto maintenance in an effort to save money amid challenging economic times, rising gas prices, and growing needs being placed on their vehicles,” says Nathan Shipley, automotive industry analyst for Circana. “We’re seeing shoppers become more resourceful and hands-on as they look for ways to extend the life of their vehicles and manage expenses.”

    The shift reflects broader market dynamics influencing consumer decision-making:

    • Cost-conscious behavior: Rising costs across fuel, repairs, and everyday expenses are prompting vehicle owners to seek savings through self-service maintenance.
    • Vehicle longevity needs: With consumers keeping cars longer, there is increased demand for ongoing upkeep and performance optimization.
    • Access to knowledge and tools: Online tutorials, digital guides, and more intuitive product designs are making DIY maintenance more accessible than ever.
    • Retail adaptation: Automotive retailers are expanding product assortments and educational resources to meet growing DIY demand

    Recent growth in automotive hand tool sales represents an important indicator of engagement, as these purchases often precede or accompany more advanced repair activities. Meanwhile, the steady growth in consumables like motor oil and filters points to routine maintenance becoming a habitual practice among a broader consumer base.

    “As economic uncertainty persists and vehicle dependency remains high, DIY auto maintenance will continue to gain traction with consumers,” added Shipley. “Manufacturers, retailers, and service providers who support these behaviors by offering not just products, but also education, will build the consumer relationships that are critical right now.”

  • Study: ‘Fleets are shifting from reacting to issues to preventing them’

    Study: ‘Fleets are shifting from reacting to issues to preventing them’

    The J. J. Keller Center for Market Insights has released its sixth annual State of Fleet Management study, revealing a growing shift among fleet managers toward prevention, early detection and real-time visibility to address ongoing safety and compliance challenges.

    The study highlights how fleet managers are balancing regulatory complexity, operational demands and cost pressures while working to reduce risk across their operations, according to J.J. Keller.

    Key fleet manager concerns included:

    • Effectively managing preventative maintenance to avoid breakdowns or accidents
    • Staying up to date on changing regulations 
    • Ensuring training results in fully qualified and compliant drivers
    • Knowing quickly when a driver is non-compliant
    • Identifying repair needs before breakdowns or incidents

    “Fleets are shifting from reacting to issues to preventing them,” said Daren Hansen, senior compliance expert at J. J. Keller & Associates, Inc. “With tighter margins and higher risk, there’s a clear focus on catching problems early, whether that’s identifying non-compliant drivers or addressing maintenance needs before they lead to breakdowns or violations.

    “Small gaps in compliance, training or maintenance can quickly turn into major issues. A structured safety and compliance program helps fleets stay ahead of risk and operate with greater confidence.”

    The survey identified what fleet managers considered the most important aspects of vehicle maintenance. Responses included:

    • 43% said effectively tracking, planning, and scheduling routine vehicle maintenance
    • 43% said knowing when a repair is needed before a breakdown or accident occurs
    • 30% said easily tracking vehicle inspections, knowing when they are done, by whom, what needs to be done as a result, etc.
    • 26% said knowing quickly when a vehicle or trailer is damaged or non-compliant
    • 21% said impact of vehicle preventative maintenance on the company’s bottom line
    • 20% said easily knowing who, when, and where a vehicle or trailer was damaged
    • 19% said tracking the quality and thoroughness of vehicle inspections to address issues with incomplete/rushed inspections
    • 17% said easily tracking the status of repairs
    • 12% said Kknowing when it makes financial sense to outsource maintenance to a third party

    The full study is available as a free download.

  • New Ohio Peterbilt dealership has 25 service bays

    New Ohio Peterbilt dealership has 25 service bays

    Ohio Peterbilt is proud to announce the Grand Opening Celebration of its newest, state‑of‑the‑art full‑service dealership in Etna, located approximately 20 miles east of downtown Columbus. The celebration will take place on Wednesday, July 29 at 1:00 p.m.

    Headlining the event are Heavy D and Diesel Dave, stars of the hit television series Diesel Brothers, who will appear as special guests during the celebration. A select group of customers will have the opportunity to participate in an exclusive meet‑and‑greet with the well‑known duo.

    The new dealership is located about 20 miles east of Columbus.

    This new Etna facility represents the next level of what a Peterbilt dealership should be, according to a statement from Ohio Peterbilt. The 82,000-square-foot facility features a full-service shop with 25 service bays, a central parts distribution center, office and retail space, and driver-focused amenities designed to keep fleets moving and reduce downtime. With convenient access near the Interstate 70 corridor, the Etna dealership is positioned to serve customers throughout Central Ohio and the Midwest.

    “Our Etna location is more than just a new dealership, it’s a destination,” said Mike Crawford, Vice President of Ohio Peterbilt. “We’re excited to officially open our doors and celebrate with our customers, partners, and the community. Having Heavy D and Diesel Dave join us makes this event even more special, and we look forward to welcoming everyone to see what this facility has to offer.”

  • Pete Store acquires 92-year-old family-owned dealership in PA and DE

    Pete Store acquires 92-year-old family-owned dealership in PA and DE

    The Pete Store, a four-time Peterbilt North American Dealer of the Year and one of the largest privately owned Peterbilt dealer groups in North America, recently announced the acquisition of G.L. Sayre, a family-owned Peterbilt dealership with locations in Conshohocken, Pennsylvania and New Castle, Delaware. 

    The two locations have re-opened as The Peterbilt Store – Philadelphia and The Peterbilt Store – Wilmington. The Conshohocken location will continue to offer new and used truck sales, along with parts and service. The New Castle location will continue providing parts and service, with truck sales to be added in the near future. Both facilities will retain their existing teams and their long-standing commitment to local customers, now backed by The Pete Store’s broader East Coast network and resources. 

    The acquisition strengthens The Pete Store’s Mid-Atlantic presence and extends coverage into the Philadelphia market, one of the most active freight regions in the country. Within a one-day drive of approximately 40% of the U.S. population and served by major corridors including I-95, I-76, and I-476, the region is a critical hub for fleets moving goods throughout the Northeast and beyond. 

    “These two locations strengthen our ability to support fleets up and down the East Coast,” Arscott added. “With every Pete Store location, customers benefit from consistent service, deeper parts inventory, and the technical support to keep their trucks on the road.” 

    Founded in 1934, G.L. Sayre has served the Mid-Atlantic region for 92 years as a family-owned Peterbilt dealership with a strong local presence. 

    “G.L. Sayre has built something special over nearly a century of serving this region,” said Jeff Arscott, president of The Pete Store. “Our job is to honor what the Sayre family created and continue investing in the service, parts, and support that customers in this market depend on every day.” 

    The acquisition brings The Pete Store’s network to 33 locations across the Eastern U.S.

  • ASE offers certification tests for medium and heavy-duty trucks

    ASE offers certification tests for medium and heavy-duty trucks

    Automotive service professionals looking to renew or enhance their certifications are reminded that the National Institute for Automotive Service Excellence (ASE) offers T-Series certification tests that verify the proficiency of professional service technicians who work on medium and heavy-duty trucks.

    “The ASE medium and heavy-duty truck certification exams allow service professionals to demonstrate to employers and customers that they possess the skills and expertise needed to service and repair trucks across all class levels,” said Dave Johnson, president and CEO of ASE. “Passing these rigorous ASE truck certification exams give technicians the confidence of knowing they rank among the best in their field.”

    Designed to identify and recognize medium and heavy-duty truck technicians who demonstrate knowledge of the skills necessary to diagnose, service and repair different systems of Class 4 through Class 8 trucks and tractors, ASE offers eight T-Series certification tests. The tests include gasoline engines (T1); diesel engines (T2); drive train (T3); brakes (T4); suspension and steering (T5); electrical/electronic systems (T6); heating, ventilation and air conditioning (HVAC) (T7) and preventive maintenance inspection (T8). Those who are certified in tests T2–T8 are recognized as ASE Certified Master medium-heavy truck technicians.

    ASE offers a free, online study guide that contains test specifications, tasks lists, sample test questions and training resources.

    For more information about ASE truck tests and other ASE tests, visit www.ase.com/test-series.

  • ASE Instructor Training Conference set for July in Texas

    ASE Instructor Training Conference set for July in Texas

    Registration continues for the 16 th annual ASE Instructor Training Conference. The conference, the largest event of its kind, is scheduled for July 20-23 in Frisco, Texas, outside of Dallas.

    The keynote event, entitled “Filling the Farley Gap: Addressing the Technician Pipeline,” will discuss Ford CEO Jim Farley’s recent statement that the automotive technician shortage is a growing threat to the industry.

    The panel discussion, moderated by Chris Messer, executive vice president with EndeavorB2B, uses data from IMR Inc.’s Perceptions of the Trades WrenchWay’s Voice of the Technician Survey, ASE Education Foundation’s Student Survey, and more, to unpack the root causes of the shortage, from rising education and tool costs to pay plan challenges and increasing vehicle complexity.

    This premier national training event is presented by the ASE Education Foundation and offers more than 20 hours of technical update training with separate tracks for auto, medium/heavy truck and collision repair instructors.

    The ASE Instructor Training Conference also features networking events and a sponsor expo. Nearly 300 high school and college instructors from auto, truck and collision repair programs across the country attended the last year’s conference in St. Louis.

    To learn more and register for the 2026 ASE Instructor Training Conference, click here.

  • Survey delves into the work lives of heavy-duty professional technicians

    Survey delves into the work lives of heavy-duty professional technicians

    A new survey by a provider of heavy-duty repair shop software sheds some significant light on the work lives of professional technicians.

     The State of Heavy-Duty Repair by Fullbay delivers insights into the men and women who work in the shops maintaining and repairing heavy-duty equipment. 

    The survey covers 2024-2025, and reveals plenty about the work lives of professional technicians, 59% of whom said they attended trade school.

    When asked what best describes their jobs:

    • 47% said they do in-shop and mobile work
    • 35% said they are in-shop only
    • 10% said they are mobile only

    No matter where they work, the survey found professional technicians are staying busy. The survey asked how many hours a week they work. It found:

    • 56% work between 41 and 50 hours a week
    • 24% work 31 to 40 hours
    • 12% work 51 to 60 hours
    • 3% work 61 to 70 hours
    • 3% work over 70 hours

    And, what are they paid for all of those hours? They survey found that professional technicians have seen their pay increase steadily in the last several years.

    Technicians self-reported they earned a median wage of $27 per hour in 2023, $29 per hour in 2024 and $30 per hour in 2025, when the survey was conducted.

    The number of techs being paid bonuses by their shops is pretty well dead even, with 49% saying they do not receive bonuses while 48% said they do. The vast majority – 68% – said those bonuses were handed out based on technician proficiency. Another 52% said bonuses were paid on training and certification and 51% said they were paid on technician performance.

    As for benefits, the survey found:

    • 66% of shops provide techs with health insurance
    • 58% provide paid time off
    • 44% allow flexible schedules
    • 22% offer 401K, while 35% of shops match those contributions
    • 35% pay for technicians’ training

    When it comes to the tools these technicians use, it’s a mixed bag if the shop buys them or if the tech is on their own. The survey found:

    • 41% said the shop only buys bigger tools
    • 19% said the shop does not buy tools
    • 18% said they do
    • 17% said the shop sometimes buys their tools

    As for other gear:

    • 79% said the shop provides safety equipment
    • 77% said they have uniforms provided
    • 35% said they are given boots by their shops

    Interestingly, the survey found that many shops do not require techs to be certified for the equipment on which they work. Results showed:

    • 77% said their shops do not require that sort of certification
    • 22% said they shops do

    And, just how satisfied are technicians in their work lives?

    When asked, “In the next year, are you looking to …:

    • 11% said start their own shop
    • 9% said leave their existing employer for a new opportunity
    • 1% said retire
    • 10% said “other”
    • 68% said said none of the above

    Likewise, technicians in the survey seem to be content with the state of thin=gs in the heavy-duty repair industry.

    When asked, “In the past year, your opinion of the industry has:

    • 52% said stayed the same
    • 27% said it improved
    • 21% said it was lowered

  • Snap-on announces live stream technician  training schedule

    Snap-on announces live stream technician training schedule

    Snap-on recently announcer it has revised its live stream training days and times, giving automotive technicians greater flexibility to accommodate their busy schedules while still enhancing their diagnostic skills.

    Jason Gabrenas, diagnostics national trainer for Snap-on, will conduct live training at 7 p.m. CST: Tuesdays on Zoom and YouTube Wednesdays on Facebook.

    “With advancing vehicle technology, it’s important to stay up to date with training, so we added another opportunity during the week for technicians to learn the latest tips and techniques to get the most out of their diagnostic tools,” said Gabrenas. “During each training session, participants will receive 30 minutes of in-depth demonstrations and informational material and have 15 minutes for questions and answers.”

    The schedule of second quarter training sessions includes:

    • April 7/8 Benefits of a Repeatable Diagnostic Workflow
    • April 14/15 Automatic Transmission Special Functions
    • April 21/22 Body Shop Scanner Functions
    • April 28/29 EV Software Functions
    • May 5/6 Advanced Scanner Functions and Data Analysis
    • May 12/13 Test Don’t Guess – Guided Component Testing
    • May 19/20 Modern Braking Systems Design and Diagnosis
    • May 26/27 HVAC Diagnosis Using Thermal Imaging
    • June 2/3 Benefits of a Repeatable Diagnostic Workflow
    • June 9/10 Automatic Transmission Special Functions
    • June 16/17 Airbag System Operation and Diagnosis
    • June 23/24 Body Controls Operation and Diagnosis
    • June 30/July 1 A/C Diagnosis
  • Ohio tech wins Komatsu’s Advanced Technician Competition

    Ohio tech wins Komatsu’s Advanced Technician Competition

    Komatsu honored the precision, skills and commitment of diesel technicians in its dealer network with the 2026 North America Komatsu Advanced Technician Competition (ATC) — held at Komatsu’s Cartersville Customer Center in Cartersville, Georgia. The competition spanned two days as 10 technicians were scored in the areas of technical capability, quality of work, and safety.

    Allen Cherrington of Columbus Equipment Company (Ohio) won the event and was crowned champion. Jorge Moreno of Lyle Equipment (southeastern U.S.) came in second place, and Nathan Specht of Komatsu Company-Owned Dealer East (Komatsu East) finished third.

    Earning a spot in the championship was its own competition as technicians from throughout North America participated in formal prequalifying events. Ultimately 10 technicians made their way to Cartersville to go head-to-head in events that ranged from machine inspection and troubleshooting techniques to customer relations and safety.

    “Pride in craftsmanship and the resulting success that it helps deliver for fleet managers and business owners is the driving force behind every technician in the Komatsu network — but bragging rights and being recognized among the best are great prizes as well,” said Griffin Reome, Director of Technical Workforce Development, Komatsu. “The real success here is shining a spotlight on the passion and discipline, and the resulting job satisfaction, that comes with being a technician in the heavy equipment industry.”

    “Allen, Jorge and Nathan — and all 10 finalists — are showcasing how important these careers are. And that these jobs are something to aspire to for anyone who is technically minded, loves building things, and appreciates real craftsmanship and the power of heavy equipment.”

    Each winner of the Komatsu ATC received a selection of Komatsu-branded prizes and merchandise. In addition, the top two finishers earned an exclusive “Day in the Life” experience with the opportunity to see how a pit crew operates up close at the upcoming Miami Grand Prix, United States, made possible through Komatsu’s ongoing partnership with the Atlassian Williams F1 Team.

    “Speed, precision, talent, and the combination of peak human performance with extreme technical excellence — we couldn’t think of a better way to honor these technicians,” said Reome.

  • Trucking’s parts & labor costs down in 2025’s fourth quarter

    Trucking’s parts & labor costs down in 2025’s fourth quarter

     A new report from American Trucking Associations’ Technology & Maintenance Council and Decisiv Inc. indicates parts and labor costs fell in the fourth quarter of 2025.

    After rising in Q3 2025, combined parts and labor costs in the Decisiv/TMC Parts & Labor Service Benchmark Report decreased by 1.3 percent, according to a statement from the ATA. The drop in Quarter-over-Quarter (QoQ) combined expenses included -0.4 percent lower parts costs and a -2.6 percent reduction in labor costs.

    This across-the-board moderation followed sizable cost increases in Q3 2025 seen in 3.8 percent higher combined expenses during the previous quarter.

    Year-over-Year (YoY) in Q4 2025, combined parts and labor costs increased 2 percent, continuing a year-long upward trend. However, this contrasts with the previous quarter when both parts and labor costs rose YoY. In the current quarter parts costs jumped by 3.7 percent while labor costs fell by -0.4 percent, the ATA said in a statement.

    The drop in quarterly costs reflects lower freight volumes and mileage.

    For Q4 2025, the American Trucking Associations advanced seasonally adjusted For-Hire Truck Tonnage Index average fell 1.8 percent from the third quarter and was down 0.3 percent compared to the final three months in 2024. These low levels of trucking volumes, according to ATA, were suppressed by soft manufacturing and construction activity. For 2025 in total, tonnage rose just 0.1 percent over the 2024 average.

    In Q4 2025, combined parts and labor cost increases were recorded in 10 of the 25 VMRS Systems tracked in the Decisiv TMC Benchmark Report, seven fewer than in the previous quarter. QoQ parts cost rose in 10 systems, also seven less than in Q3, and labor costs were up in just seven systems, down considerably from 15 systems in the previous quarterly analysis.

    YoY combined parts and labor costs were higher in 16 VMRS Systems, one more than in the previous quarter.  Parts costs were up in 19 systems, four more than in the previous YoY analysis, while 11 systems with higher YoY labors represented four fewer than in Q3 2025.

    “Across the industry, fleets are called upon to manage fluctuating costs with consistent service approaches,” said Tim Hardin, president and CEO of Decisiv. “The moderation in costs seen in the current Decisiv/TMC Parts & Labor Service Benchmark Report illustrates how this is being addressed at shops using effective management practices.”

    To provide a highly accurate understanding of service costs, the Decisiv TMC Benchmark Report is now based on a more extensive datase, according to the ATA. The result of greater encoding precision that adds cost information across all VMRS codes included in the quarterly data, the report now presents an improved view of service costs for deeper activity and trend analyses.

    The Decisiv/TMC Parts & Labor Service Benchmark is based on comprehensive service data. For the report, Decisiv collects and analyzes parts and labor costs for 25 VMRS system-level codes.  These codes account for more than 97 percent of total parts and labor spending on more than seven million assets during 300,000+ monthly maintenance and repair events at 5,000+ service locations.

    TMC issues the reports to its fleet members. The reports are organized based on the Council’s VMRS, sorted by VMRS-coded vehicle systems and geographic location.

    TMC fleet members will receive the report electronically via email. For more information on joining TMC, call (703) 838-1763 or visit http://tmc.trucking.org.