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Tag: Newsletter 4th Article

  • Mack changes, upgrades online parts ordering system

    Mack changes, upgrades online parts ordering system

    Mack Trucks recently performed a comprehensive redesign of its PartsASIST online parts-ordering platform, delivering a modernized user interface, faster performance and new tools designed to simplify the parts-purchasing experience for customers and dealers.

    First launched in 2021, PartsASIST provides 24/7 access to Genuine Mack Parts, All Makes products, and the Road Choice and DEX Heavy Duty Parts catalogs – serving Mack truck owners through a single online storefront. The latest update introduces an overhauled user interface and user experience built around customer feedback, with improvements spanning search functionality, product display, order management and real-time inventory visibility.

    “This redesign represents a significant step forward for PartsASIST and for how our customers interact with the Mack parts ecosystem,” said Rich Greenhill, vice president of aftermarket and solutions, Mack Trucks. “We took a hard look at the entire user journey and rebuilt the experience from the ground up – faster load times, cleaner navigation and a more intuitive layout that helps customers find and order the right part with fewer clicks.”

    Mack said the key enhancements to the PartsASIST platform include:

    • Modernized Interface: A clean, contemporary design with improved navigation and responsive layout across desktop and mobile devices.
    • 360-Degree Product Views: Enhanced product pages with detailed imagery, specifications and alternative product suggestions to support confident purchasing decisions.
    • Real-Time Inventory Visibility: Live warehouse-level stock availability, enabling customers to verify parts are in stock before placing an order.
    • Streamlined Order Management: A redesigned order-tracking dashboard with enhanced filtering, related-order linking and simplified request-for-quote workflows.
    • Improved Search and Filtering: Faster search results with expanded vehicle and fleet filtering options, including chassis series, VIN and unit name lookup.

    The updated platform retains PartsASIST’s core capabilities, including fleet management tools, quick-order functionality and integration with the Mack dealer network across the U.S. and Canada. Customers can continue to access special pricing, fleet-specific part numbers and promotional offers through their existing accounts.

    The redesigned PartsASIST platform is available now at https://www.macktrucks.com/parts-and-services/parts/partsasist/. Mack truck owners and dealers can register for access or log in with existing credentials. A video with more information on how to use the website is available on YouTube.

  • Sun acquires Main Street Tire & Auto in Virden, Illinois

    Sun acquires Main Street Tire & Auto in Virden, Illinois

    Sun Auto Tire & Service continues to grow its Midwest presence with the acquisition of the Main Street Tire & Auto location in Virden, Illinois. The store officially joins the Sun Auto Network and will rebrand as Plaza Tire Service.

    Ters of the deal were not made public.

    Plaza Tire Service, known as the ‘Quick Change Artist’, has supported the Midwest for over 60 years. The acquisition strengthens Plaza Tire Service’s presence in Illinois and expands service coverage in the region through a trusted community location backed by the resources of a national network.

    “Virden represents an important opportunity to continue growing the Plaza Tire Service brand in Illinois. This location allows us to expand our reach while reinforcing the operational strength and consistency our network is known for,” said Rob Kingery, Regional Vice President, Operations.

    As part of the Sun Auto Network, the Virden location will benefit from operational support, advanced technology and customer-focused tools designed to enhance the overall service experience while maintaining the local relationships customers know and trust. The location will offer a full range of automotive care, including an array of top tire brands with Sun Auto’s price match guarantee, alignments, brake service, oil changes, batteries, diagnostics and preventative maintenance.

    The addition marks the 16th location in Illinois and further supports Sun Auto’s continued expansion across key Midwest markets.

    Sun Auto Tire & Service owns and operates more than 575 tire and service centers across the United States.

  • In Canada, Diversified Royalty pays $235M for Mr. Lube + Tires

    In Canada, Diversified Royalty pays $235M for Mr. Lube + Tires

    Diversified Royalty Corp. recently announced that it, and its newly formed wholly owned subsidiary, have entered into an agreement with Mr. Lube Canada Limited Partnership and Mr. Lube Canada GP Inc. for the acquisition of the Mr. Lube + Tires franchisor business in Canada.

    The purchase price was $235 million.

    Sean Morrison, Chief Executive Officer of DIV, said, “DIV looks forward to completing the acquisition and increasing its economic exposure to Mr. Lube + Tires, our largest and best performing royalty partner. DIV is keen to work with Mr. Lube + Tires’ management as part of DIV and as equity partners, to continue Mr. Lube + Tires’ impressive growth and build it into Canada’s leading automotive services franchise business.

    Pamela Lee, President and CEO of Mr. Lube + Tires, said, “Over its 50-year history, Mr. Lube + Tires has delivered trusted, convenient automotive maintenance to millions of Canadians who visit its locations each year. Mr. Lube + Tires has been partners with DIV for over 11 years, and we are excited to continue our partnership with DIV and unlock new growth opportunities for our franchisees as we execute on our strategy to become the largest automotive services franchise business in Canada.”

    Mr. Lube + Tires is the leading Canadian automotive service chain specializing in fast, drive-in drive-through, noappointment-needed vehicle maintenance.

    Founded by Cliff Giese in Edmonton in 1976, the creation of Mr. Lube + Tires launched the quick lube service
    industry in Canada, and around the world. Conceived as a way to provide quick, no-appointment oil changes that appealed to the consumer’s need for convenience, over time Mr. Lube + Tires expanded its offerings to include other light automotive services including tire sales and installations; such other services now representing the majority of system sales.

    As the chain grew, it also became one of the most successful franchising groups in Canada, with franchisees operating 186 of the 187 locations. For the past 13 years Mr. Lube + Tires has been named one of Canada’s Best Managed Companies, and it was recently recognized as having Canada’s Most
    Admired Corporate Culture.

    Mr. Lube + Tires services over 2 million Canadians customers each year, generating over $500 million in system sales.

    Mr. Lube + Tire joins Diversified Royalty’s other holdings, which include:

    • Nurse Next Door: Home care services
    • Stratus Building Solutions: Commercial cleaning services
    • BarBurrito: Fast-casual Mexican restaurants
    • Cheba Hut: Toasted sub sandwich shops
    • Mr. Mikes: Casual dining restaurants
    • Sutton Group: Real estate services
    • Oxford Learning Centres: Supplemental education
  • GreatWater 360 acquires Andy’s Tire & Auto Service in Illinois

    GreatWater 360 acquires Andy’s Tire & Auto Service in Illinois

    GreatWater 360 Auto Care has acquired Andy’s Tire & Auto Service in Alton, Illinois, expanding its footprint to 153 locations throughout the Midwest and Texas, and 47 locations in Illinois.

    Founded in 1974, Andy’s Tire & Auto Service has built a long-standing reputation in the Alton community for full-service automotive repair, tire expertise, and customer service. The shop will continue operating under its existing name with its current team in place.

    “The addition of Andy’s not only brings a valued location to our network but also aligns with our recent focused expansion into the southern Illinois and greater St. Louis market,” said Scott Anderson, President & COO of GreatWater 360 Auto Care. “We’re excited to support the team as they continue to grow and serve the Alton community.”

    Concentrating on markets where it already has a foundation, GreatWater continues to build density while supporting local teams with the tools, training, and operational resources needed for long-term success.

    “This acquisition reflects GreatWater’s disciplined approach to growth — partnering with legacy shops that align with our core values,” added Anderson. “Supporting the Andy’s team as they continue delivering high-quality, community-focused service is a natural fit with our teammate-first approach.”

  • Left Lane Auto acquires two shops in Tennessee

    Left Lane Auto acquires two shops in Tennessee

    CS Automotive of Tennessee has been acquired by Left Lane Auto.

    A family-owned business, CS Automotive has been part of the Brentwood, Tennessee community for nearly 20 years. Since opening in 2006, Rob and Kim Auernheimer have grown from a single bay in a warehouse to a thriving 10-bay shop—and expanded with a second location in Monteagle in 2023.

    A statement from Left Lane said, “Their commitment to exceptional service and building trust within the community has made them a go-to for drivers across the region—and we’re excited to carry that legacy forward. With CS Automotive joining the team, we’re now proud to have 87 shops in the Left Lane Auto family.”

    Left Lane Auto is based in Champaign, Illinois and recently acquired Don Foshay’s Discount Tire and Alignment in Maine. Last year, Left Lane acquired 30 locations in 2025.

  • Snap-on diagnostic software updates now available

    Snap-on diagnostic software updates now available

    Snap-on has announced its spring software upgrade is now available.

    Featuring the latest vehicle coverage and extensive manufacturer-level codes, data and tests, automotive technicians who update their diagnostic platforms with the new software will have access to what they need to be efficient and productive in the service bay.

    “Our vehicle and system coverage is constantly evolving with regular updates designed to keep pace with manufacturer and industry changes,” said Helen Cox, marketing and client services director, Snap-on Diagnostics. “Consistent navigation and terminology across all vehicle makes, advanced data graphing capabilities and fast access to frequently used specifications and capacities mean that with current software, technicians are always ready to tackle even the toughest jobs that come their way.”

    Highlights of the new software include 2025 model year updates for 15 manufacturers, new vehicle specific content for 50 manufacturers and 2026 code scan and clear for 33 supported OEMs. Plus, technicians have continuous access to manufacturers’ secure gateways, including Chrysler, Dodge, Jeep, Ram, Volkswagen, Audi, Mercedes-Benz, Nissan, Volvo, Ford, Hyundai and Kia, at no additional cost from Snap-on.

    It also features exclusive guided component tests and images to locate components faster, helping to speed up and simplify the diagnosis and repair process. This data is continually enhanced and updated with information based on real experiences, straight from technicians and validated by Snap-on engineers, which means thousands more SureTrack real fixes, PID flags, images, tests and tips. Technicians get everything from previous software releases as well for smarter fixes that lead to complete repairs and satisfied customers.

    Since the software upgrade is packed with new content, Snap-on is explaining some of the highlights as well as providing insights into diagnostic processes and procedures in their monthly software focus series. The full schedule is available on the website.

    Upcoming topics include:

    • Completing transmission jobs, including Hyundai IVT TCU pressure relearn
    • Guided component testing for BMW VVT position sensor and three phase fuel pump
    • New inertial measurement unit recalibration on a Volvo XC90
    • New manufacturer added to guided component testing – Porsche
    • Forced door lock self-test for Nissan Frontier
    • Dynamic aiming special function for the Mazda CX-50/CX-90

    Technicians and shop owners who are already software subscribers, those who have purchased a prepaid plan or have participated in a free software offer, can perform their own software installation quickly and easily by downloading the latest software release through the ShopStream® self-service application. Platform instructions are available on the website.

    For more information about Snap-on products and industry exclusive features, contact a participating Snap-on Franchisee or other sales representative, or visit snapon.com/diagnostics.

  • Ford’s latest recall: SUVs with camera problems

    Ford’s latest recall: SUVs with camera problems

    :Ford Motor Co. recently recalled some 255,000 SUVs because a software flaw can cause an intermittent loss of the rearview camera image or advanced driver assist features, according to the National Highway Traffic Safety Administration.

    Recalled vehicles include the 2025 Ford Explorer and Lincoln Aviator; 2022-2025 Lincoln Navigator; and 2024-2025 Lincoln Nautilus. All of the recalled vehicles are believed to have the defect, which can cause the “image processing module A” to become overloaded and reset under certain traffic conditions. 

    The vehicles will receive an over-the-air software update to address the concern, but customers can also visit a Ford or Lincoln dealer to have the update performed free of charge. Owner notification letters were sent beginning March 30 and were expected to be completed by April 6.

  • Advantage Truck group’s Rod Dunham honored by Western Star

    Advantage Truck group’s Rod Dunham honored by Western Star

    Advantage Truck Group (ATG) vocational sales manager Rod Dunham has been recognized by Western Star Trucks as its 2025 Northeast Vocational Sales Champion. Dunham also ranks among the top five Western Star sales professionals across the U.S. and Canada.  

    The award is part of the annual STAR Performer Achievement Program, which honors top North American sales professionals in the Daimler Truck North America (DTNA) dealer network. Award recipients are recognized for achieving exceptional performance based on total truck sales and other criteria, including training and certification.

    “This award reflects Rod’s dedication to his customers, the lasting relationships he has built, and the superior knowledge and support he brings to every interaction,” said Christopher Marsh, Executive Vice President of Network Truck Sales for ATG. “Rod is an invaluable member of ATG’s sales team who leads by example, and we are proud to have him as part of our organization.”

    As vocational sales manager for ATG’s Raynham and Shrewsbury, MA locations, Dunham focuses on specialized applications for the construction and other vocational industries, as well as state and municipal agencies.

    Dunham will be honored by Western Star Trucks during a special awards trip and ceremony.

    As the largest Daimler Truck North America (DTNA) dealer network in New England, Advantage Truck Group operates eight locations across Massachusetts, New Hampshire and Vermont.

  • NAPA donates $500,000 for TechForce scholarships

    NAPA donates $500,000 for TechForce scholarships

    In addition to celebrating this year’s supplier award winners at the 2026 Partnership Event, NAPA surprised TechForce Foundation with a $500,000 donation.

    “This marks a meaningful milestone in our commitment to strengthening the workforce and addressing the technician shortage,” said Huffaker. “NAPA is proud to support the next generation of technicians and invest in the future of our industry through our partnership with the TechForce Foundation.”

    The longstanding partnership between NAPA and TechForce Foundation has included numerous scholarships, workforce development campaigns, and a shared mission to grow the next generation of automotive technicians.

    Scholarships the organizations have partnered on include:

    “It was such an incredible surprise that NAPA presented TechForce Foundation with this additional contribution. It’s one thing to say you support the skilled trades; it’s another to put your money where your mouth is and make a huge impact on the lives of future techs and industry,” said Jennifer Maher, CEO of TechForce Foundation. “This significant investment will enable TechForce to bolster its work helping students to pursue a technical career, from accessing schools, scholarships, wraparound services, apprenticeships and jobs. It truly shows their commitment and leadership to championing the skilled technician workforce.”

  • Program that trains future technicians receives 3 Freightliner Cascadias

    Program that trains future technicians receives 3 Freightliner Cascadias

    Freightliner, a brand of Daimler Truck North America recently announced a donation of three Fifth Generation Freightliner Cascadias to Be Pro, Be Proud, a workforce development initiative led by the Associated Industries of Arkansas and dedicated to building interest in careers in transportation, manufacturing, construction and utility. The donations were announced in Nashville, Tennessee March 17 at the annual meeting of the American Trucking Association’s Technology and Maintenance Council. 

    Be Pro. Be Proud. provides training for people seeking to become professional technicians.

    “We’re honored to further support Be Pro, Be Proud’s mission to help pave a pathway of professional development for the nation’s skilled trades,” said Greg Treinen, vice president, on-highway market development at DTNA. “This valuable work is helping to create a pipeline of talent for a variety of industries while providing young people career opportunities in not only Arkansas, but also across the South and the U.S..”

    Freightliner and its dealer partner, Doggett Freightliner, have a history of supporting Be Pro, Be Proud that first began in 2015 with the low-cost lease of a Freightliner M2 Sport Chassis to transport their first 40-foot training trailer. In 2019, Freightliner and Doggett expanded their support with matching cash donations to enable Be Pro, Be Proud to acquire a Fourth Generation Cascadia capable of moving a then-new 53-foot training trailer with two slides that expanded to provide more than 1,000 sq. ft. of training space. In 2026, the organization will receive three all-new Cascadias to haul additional mobile workshops. 

    “We are both humbled and grateful for the support of an industry giant like Freightliner and can’t thank them enough for helping enable our goal of reaching students throughout the country to stoke their interest in the high-demand technical professions we promote,” said Andrew Parker, Executive Director of Be Pro Be Proud. 

    The Fifth Generation Cascadia went into production in 2025 and builds on a 20-year legacy of serving North American fleets safely, efficiently and profitability. Drivers for Be Pro, Be Proud will benefit from the latest advancements to the highly aerodynamic form factor and engine technologies, industry-leading features of the Detroit Assurance Suite of Safety Systems and business intelligence tools that will provide clear insights into the performance of their trucks. 

    To learn more about Be Pro, Be Proud, visit their beprobeproud.org.