Follow Us

Image

Major Florida dealership adds Curbee for mobile service

Curbee, a leading mobile service platform for automotive dealerships, recently announced that Bozard Ford Lincoln, a leader in dealership mobile service, has selected Curbee as its new mobile service technology platform.

The move represents one of the most significant technology transitions yet in dealership mobile service, Curbee said in a statement.

‍Bozard operates one of the country’s largest dealership mobile service programs, completing more than 2,000 mobile service appointments each month with a fleet of more than 40 service vehicles serving customers across Northeast Florida.

‍“Innovation is the key to distinguishing ourselves as leaders,” Bozard Ford Lincoln COO and General Manager Ed Roberts said. “If we’re going to continue extending our lead, we have to keep challenging ourselves to improve. Curbee shares our vision for innovation. They’ve been incredibly responsive to our needs, and they have the flexibility to grow alongside us.

‍“Curbee’s pace of product development, willingness to collaborate and ability to rapidly build new capabilities ultimately won the dealership over.”

‍“Bozard challenged us to think differently, move faster and build new capabilities that will improve mobile service for every Curbee dealer,” Curbee CEO Amit Chandarana said. “This wasn’t simply winning a customer, it was earning the trust of the dealership that has defined what automotive mobile service can become.”

While many dealerships expand mobile service primarily through oil changes and recalls, Bozard performs nearly every repair that does not require major engine or transmission work at customers’ homes or workplaces.

‍Roberts said convenience – not the vehicle purchase – is what creates lasting customer loyalty.

‍“Customers don’t remember buying a vehicle nearly as long as they remember owning one,” Roberts said. “If we can service a vehicle where the customer already is and give them their time back, that’s what creates loyalty. Mobile service removes friction from ownership. That’s why we keep investing in it.”

‍Bozard has operated mobile service since 2015, steadily expanding from basic maintenance into diagnostics and increasingly complex repairs in the field. Today the dealership serves customers throughout Northeast Florida and beyond.