Decisiv, Inc., a provider of Service Relationship Management (SRM) solutions, recently announced their service excellence recognition of the 10 top performing dealers and fleets across North America that have demonstrated exceptional proficiency and measurable results through their use of Decisiv SRM in 2025.
The top performing dealers using Decisiv SRM include:
- Gabrielli
- Gordon Truck Centers (dba Freightliner Northwest, Western Star Northwest, TrailerCraft and Freightliner of Hawaii.)
- Inland Kenworth
- Nextran
- RWC Group
The top performing fleets using Decisiv SRM included:
- Bulkmatic Transportation Company
- Highway Transport
- Kenan Advantage Group
- Magnum LTD
- Oakley Transport
“The top performing fleets and dealers are using Decisiv SRM for exactly what it was designed to do,” said Tim Hardin, president and CEO of Decisiv. “They are optimizing the entire service workflow process by streamlining communication, approvals and service coordination for all repairs and maintenance. Decisiv Service Excellence recognition honors those dealers and fleets who have embraced SRM-driven best practices and consistently achieved measurable improvements across their service operations.”
